Shipping policy
Shipping Policy
At Halter & Hearth Coffee Company, we take care to pack and ship every order promptly so it arrives in excellent condition.
Order Processing
Orders are typically processed within 1–3 business days after purchase, excluding weekends and holidays.
Once your order has shipped, you’ll receive a confirmation email with tracking information.
Shipping Methods & Delivery Times
Shipping times vary based on your location and the shipping method selected at checkout. Estimated delivery times are typically 3–7 business days after your order ships.
Please note that delivery times are estimates and may be affected by carrier delays, weather, or other factors beyond our control.
Shipping Rates
Shipping rates are calculated at checkout based on:
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Order size and weight
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Shipping destination
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Selected shipping method
Any applicable shipping charges will be displayed before you complete your purchase.
International Shipping
At this time, we [do / do not] offer international shipping.
(If yes, you may add: International customers are responsible for any customs duties, taxes, or fees imposed by their country.)
Incorrect Address or Delivery Issues
Please ensure your shipping address is accurate at checkout. Halter & Hearth Coffee Company is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
If a package is returned to us due to an incorrect address, additional shipping charges may apply to reship the order.
Damaged or Missing Packages
If your order arrives damaged or appears to be missing items, please contact us within 7 days of delivery at [your support email] and include your order number and photos of the issue. We’ll work with you to resolve it as quickly as possible.
Contact Us
If you have any questions about shipping, please contact us at:
halterandhearthcoffee@gmail.com